Delivery Information

**Delivery Information**

We are pleased to offer reliable and efficient shipping services for all orders placed through our store. Our company is located at **No. 168, Zhongshan Road, Shinan District, Qingdao, Shandong Province**, and we strive to ensure that every package is handled with care from the moment it leaves our facility.

**Shipping Costs & Processing Time**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of size or destination. Orders are typically processed within 1–2 business days after payment confirmation. Once shipped, you will receive a confirmation email with tracking details so you can monitor your package’s journey in real time.

**Delivery Destinations & Timeframes**
We currently ship to addresses within China and select international locations. Estimated delivery times vary by region:
- **Domestic (within China):** 3–7 business days
- **International:** 7–15 business days, depending on customs clearance and local postal service efficiency.

Please note that delivery times may be affected by public holidays, weather conditions, or other unforeseen circumstances beyond our control.

**Order Tracking & Customer Support**
For any inquiries regarding your shipment, please feel free to contact us via email at **goldfish@chromeheartsjewelry.net** or call us at **+86 19737284084**. Our customer service team is available to assist you with tracking updates, address changes, or any delivery-related concerns.

**Important Notes**
- We are not responsible for delays caused by incorrect shipping addresses provided at the time of order.
- International customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.
- If a package is returned to us due to non-delivery, we will contact you to arrange re-shipment (additional shipping fees may apply).

Thank you for choosing us. We are committed to ensuring your order arrives safely and promptly.